What happens after I pay?

You'll land on a confirmation page straight away. Within 1 business day your welcome pack arrives by email with your login details and an onboarding questionnaire. Our team then builds your system, sets up your business number and configures your AI Employee, and walks you through everything on a live onboarding call. Most businesses are live in 5-7 business days.

Is there a free trial?

Yes. Your Pro subscription ($432 a month) is free for the first 14 days. The one-time $1,087 onboarding is charged when you sign up, and your first subscription payment is taken when the trial ends. Both are covered by our 30-day guarantee, which starts the day you sign up.

Do I need to book a call before signing up?

No. You can sign up online today, and a live onboarding call is included once your system is built. If you'd like to talk it through first, call us on 1300 503 713 and we'll answer your questions.

How does the business phone number work?

We set up an Australian local number for your business. Calls and texts to it land in your shared inbox and the mobile app, so your team can reply from anywhere. Australian phone networks require a quick business check first, so you'll upload a recent utility bill during onboarding. Calls and texts are charged at provider cost from your prepaid usage balance, with no markup.

What does the AI Employee do?

It replies to website chat and text enquiries, answers common questions using your business details, books appointments into your calendar and responds to reviews. We set it up with you during onboarding, and you can step into any conversation at any time. AI usage is charged at provider cost from your usage balance.

Is there a lock-in contract?

Not on monthly billing. Let us know in writing (an email to concierge@mydigitalgroup.com.au is fine) and your plan stops at the end of your current billing month, with no further charges. Annual billing is optional, includes two months free and runs to the end of the year you've paid for.

What if it's not right for my business?

You're covered by our 30-day Not the Right Fit guarantee, which starts the day you sign up. If the system isn't right for your business within those 30 days, tell us and we'll refund our fees, including your onboarding and first subscription payment. Ad spend and usage costs are third-party charges and excluded.

What support is included?

Priority same-day support from our Australian team, by email and ticket. You can also reach us at concierge@mydigitalgroup.com.au.

Can I change plans later?

Yes. Move up to Wingman when you want a dedicated strategist running your marketing, or talk to us about changing plans at any time.

Pro Plan · Monthly billing

Every enquiry answered. Every lead chased.

No sales call needed. Sign up here and our team builds your system with you, live in 5-7 business days.

14-day free trial on your subscription

$432/mo+ $1,087 one-time onboarding · AUD inc. GST

30-day guarantee
No lock-in monthly
Secure payment

Prefer to pay yearly? Get 2 months free on annual billing

The leads you lose are the ones nobody answers.

Most customers go with whoever replies first. Sound familiar?

The call you missed on the job

You are up a ladder or under a sink. The phone rings out and the caller tries the next business on the list.

The 11pm question

Someone asks about price or availability late at night. Nobody answers until morning, and by then they have booked elsewhere.

The same reply, 20 times a day

Prices, availability, where you service. You type the same answers between jobs instead of doing the work.

Pro answers first. Missed calls get a text, enquiries get a reply and every lead gets chased.

Everything you get on Pro

Built and configured by our team, then handed over ready to run.

Everything in Starter

Lead tracking, booking page, webchat, follow-up sequences, review requests and your template website.

Your own local number

A dedicated Australian business number, so your personal mobile stays personal.

Two-way texting and calling

Text and call customers from your business number, with every conversation in one inbox.

Missed-call text-back

Miss a call and the caller gets an instant text, so the lead stays with you.

AI Employee

Answers enquiries, books appointments and replies to reviews at midnight and on weekends. Smart Replies draft your answers too.

Advanced automations

Reminders, rebooking nudges and team notifications running quietly in the background.

Reporting dashboard

Where your leads came from and what converted, on one screen in plain English.

Unlimited team members

Add your whole crew with no per-seat charges.

Brand Blueprint Foundations

Your messaging, brand voice and customer avatars mapped out, included.

Competitive Intel Recon

See how you stack up against up to 5 local competitors, delivered at onboarding.

MDG University full access

Every course and masterclass, including AI and automation training.

Priority same-day support

Jump the queue with same-day replies from our Australian team.

“My Digital Group built us a system that captures leads 24/7, even when I'm up a tree. I went from zero online presence to dominating my local area.”

Daymian McGovern

Certified Tree Service, Central Coast NSW

From sign-up to live in three steps

You tell us about your business. We build it, test it and hand it over.

5 minutes

Sign up

Enter your details and pay the one-time $1,087 onboarding by card. Your subscription starts after a 14-day free trial.

Within 1 business day

Get your welcome pack

Your login details and onboarding questionnaire arrive by email. Fill it in so we can build around your business.

5-7 business days

We build it, you go live

We set up your number, automations and AI Employee, then walk you through it all on a live onboarding call.

Is Pro the right plan for you?

We would rather you pick the right plan than the biggest one.

Pro is a great fit if

You miss calls on the job and lose leads to whoever picks up first
You want a proper business number, not your personal mobile on every ad
You want enquiries answered at night and on weekends
You want our team to build and configure the system with you

Starter may suit you better if

You are happy to set everything up yourself with video guidance
You do not need a separate business number yet
You want the lowest monthly cost while you get organised

See the Starter plan

Questions, answered

Stop losing jobs to whoever answers first.

$432 a month. 14-day free trial. No lock-in on monthly billing.

Prefer to talk first? Book a call

Every enquiry answered. Every lead chased.

Start your Pro plan

The leads you lose are the ones nobody answers.

The call you missed on the job

The 11pm question

The same reply, 20 times a day

Everything you get on Pro

Everything in Starter

Your own local number

Two-way texting and calling

Missed-call text-back

AI Employee

Advanced automations

Reporting dashboard

Unlimited team members

Brand Blueprint Foundations

Competitive Intel Recon

MDG University full access

Priority same-day support

From sign-up to live in three steps

Sign up

Get your welcome pack

We build it, you go live

Is Pro the right plan for you?

Pro is a great fit if

Starter may suit you better if

Questions, answered

Stop losing jobs to whoever answers first.

Every enquiry answered. Every lead chased.

Start your Pro plan

The leads you lose are the ones nobody answers.

The call you missed on the job

The 11pm question

The same reply, 20 times a day

Everything you get on Pro

Everything in Starter

Your own local number

Two-way texting and calling

Missed-call text-back

AI Employee

Advanced automations

Reporting dashboard

Unlimited team members

Brand Blueprint Foundations

Competitive Intel Recon

MDG University full access

Priority same-day support

From sign-up to live in three steps

Sign up

Get your welcome pack

We build it, you go live

Is Pro the right plan for you?

Pro is a great fit if

Starter may suit you better if

Questions, answered

Stop losing jobs to whoever answers first.