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MLA Ventures Pty Ltd (ABN 88 673 150 224), trading as My Digital Group
Last updated: 8 September 2026
These terms are an agreement between you (“you”, “your business”) and MLA Ventures Pty Ltd, trading as My Digital Group (“we”, “us”, “MDG”). They apply when you use mydigitalgroup.com.au, subscribe to a plan, purchase a service, or attend one of our workshops. By doing any of those, you accept these terms.
Email: hello@mydigitalgroup.com.au
Phone: 1300 503 713
For privacy-related matters, please refer to our Privacy Policy.
We provide business systems and marketing services for Australian service businesses, including:
The current inclusions and prices for each plan and service are published at mydigitalgroup.com.au/plans and on the relevant service pages. The inclusions and prices published at the time you purchase form part of this agreement for that purchase.
You must be at least 18 and authorised to act for the business you sign up. Keep your login details secure; you are responsible for activity under your account.
New plan subscriptions on any tier include a 14-day free trial of our fees only. We do not charge our fees during the trial: your first subscription payment and the onboarding fee are billed when the trial converts to a paid subscription, and onboarding work begins then. Usage costs (drawn from your prepaid usage balance) and any advertising spend during a trial are payable as normal. One trial per business. If you cancel within the trial, you owe nothing for our fees.
If, within 30 days of your first paid subscription billing, you tell us the system is not right for your business, we will refund the MDG fees you have paid for that plan - both the subscription and the one-time onboarding fee. The guarantee covers our fees only - it does not cover advertising spend (paid to platforms, not to us), usage costs, or third-party charges. To claim, email hello@mydigitalgroup.com.au from your account email. One claim per business.
Monthly plans have no lock-in contract: cancel any time by written notice, cancellation takes effect at the end of your current billing period, and no further subscription fees are charged after that. Annual billing is optional and prepaid: annual plans run to the end of the annual period already paid - you keep access until then, and the unused portion is not refunded (the annual price already includes a two-months-free discount). This clause is subject to clause 5 (the 30-day guarantee), clause 14 (your Australian Consumer Law rights) and clause 20 (changes to these terms); a successful guarantee claim ends your subscription when the refund is made.
Your business data - contacts, conversations, job records, reviews and content you upload - is yours. When your services end - the date your cancellation or termination actually takes effect, including any early end under clauses 5, 17 or 20 - you have 30 days from that date to request an export of your contacts and key records in a standard format. We preserve your data through that 30-day window and until a timely export request is fulfilled, after which we may delete it from active systems. We use your data only to provide the services, per our Privacy Policy.
For Ad Boost and similar services: campaigns run in your own ad account, under the ad platform's terms. You authorise us to operate that account for the agreed campaigns. Platform decisions (approvals, pricing, bans, outages) are outside our control. We do not guarantee advertising results; where we publish performance figures, they are verified results for named clients, not a promise for yours.
Scope is defined in your proposal. You warrant that content you supply (text, images, logos, testimonials) does not infringe anyone's rights and is accurate. On full payment, the website design and content we created for you is assigned to you, excluding our pre-existing tools, frameworks and know-how, which we licence to you for the site's operation. We may reference the completed work in our portfolio and case studies with your approval. Hosting and maintenance after launch are as per your plan or separate agreement.
Workshop tickets are transferable to a colleague. The AI Business Systems Workshop guarantee is as published: attend the full session and complete the exercises, and if you do not leave with the stated working systems, we refund your ticket in full. Course and community content is for your business's internal use, not for resale or redistribution.
Do not use the services to break the law - including spam (Spam Act 2003), telemarketing breaches (Do Not Call Register Act 2006), privacy breaches, or sending abusive or fraudulent communications. Messages sent through your system are sent by you and on your instructions; you are responsible for having the consent those laws require. We may suspend services used unlawfully.
When you submit a form asking us to contact you, we will contact you about that enquiry by the channel you gave us. Marketing emails always carry a working unsubscribe. Reply STOP to any of our texts to opt out of texts.
The website's content and our materials, methods and frameworks (including the C.A.R.E. Method and our templates) remain ours. You may not copy or resell them.
Our services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these terms excludes, restricts or modifies those guarantees. Our trial and our 30-day guarantee are in addition to your ACL rights, not instead of them.
Subject to clause 14, and to the extent the law allows: we are not liable for indirect or consequential loss (such as lost profits or lost data caused by factors outside our control), and our total liability under this agreement is capped at the MDG fees you paid us in the 12 months before the event giving rise to the claim. Where the ACL applies and permits, our liability for a service failure is limited to resupplying the service or paying the cost of resupply.
You indemnify us against third-party claims arising from content you supply, communications you send through the system without required consent, or your breach of these terms - except to the extent we caused the loss.
We may suspend or end services for material breach (including non-payment) after notice and a reasonable chance to fix it - for non-payment, no earlier than the 14-day period in clause 3 - or immediately for unlawful use. Clauses that by nature survive (fees owed, IP, liability, indemnity) survive termination.
Talk to us first: hello@mydigitalgroup.com.au. If we cannot resolve it within 21 days, either of us may refer the dispute to mediation in New South Wales before starting court proceedings, except for urgent injunctive relief.
This agreement is governed by the laws of New South Wales, Australia.
We may update these terms. For existing subscribers, material changes take effect no earlier than 30 days after we notify you (by email or a notice in your account). If a material change disadvantages you, you may cancel by written notice before it takes effect; that cancellation takes effect the day before the change would apply (or an earlier date you nominate), and if you are on an annual plan we will refund the unused portion of your annual fee pro-rata from that date. Continuing to use the services after the notice period is acceptance. The current version always lives at mydigitalgroup.com.au/legal/terms.